Delivery Information

We know how important it is to receive your gifts on a fast and safe delivery, so we ensure that all our gifts are delivered in the shortest time possible!

We aim to ship all orders the same day if ordered before 1pm.

Delivery Options

Delivery Method

Delivery Timescale

Price

Royal Mail 48 Tracked

2-4 Working Days

£1.95

Royal Mail 24 Tracked

1-2 Working Days

£5.95

Parcelforce Express 24

1 Working Day*

£8.95

Parcelforce Express AM

Delivery by 12 noon next working day*

£10.95

FREE Express Delivery

1-2 Working Days*

Free On Orders over £60

 

*Orders for Parcelforce Express 24, AM & Free Express will need to be placed before 1pm the previous day, Please note that our Parcelforce Express 24 & AM services does not deliver over weekends or Bank Holidays, so if you order this service on a Friday, your items will be delivered on the next available working day.*

Please note that the delivery company may vary due to your location.

 

Orders for Drink Toppers will be sent by Royal Mail 48 Large Letter.

 

Returns

Within 30 days of receipt of your personalised item, you may return it in its original condition for a replacement if we have made any errors in the spelling on your item. Non personalised items will only be replaced if they are defective or damaged.

We reserve the rights to refund and only will at our discretion. If your order arrives broken you must take a photo and send it over to us so we can make a claim from the courier. Please note all returned parcels must be sent back using tracked delivery. We will not accept responsibility for goods lost or damaged during their return, or postal or other costs incurred when returning goods.